How Do You Write?
Posted by Sarah Gill | Filed under Communication, Practical, Small Business, Writing
Every day, we are bombarded with communication and information. So much so, that most of us tune most of it out. Only every once in a while do we actually perk up and listen. This is especially true of the written word. Between emails, newspapers, magazines, text messages, and blogs, we are inundated with an [...]
The Atmosphere of Attitude
Posted by Sarah Gill | Filed under Attitude, Customer Service, Small Business
There’s something undeniably potent about a person’s attitude. It permeates the air around them, affecting everyone near it. I think of this as the atmosphere of an attitude. Recently, a friend and I were swapping stories from our experiences working in retail environments. Being in the customer service industry, you have a rare opportunity to [...]
